Mid-Term Price Adjustment Without Subscription Cancellation

contributor jeff, brian scenario a customer is on a 3 year subscription term the first two years have already been billed and revenue recognized in netsuite midway through the term—after two years—the customer requests removal of a planned price uplift scheduled for year 3 solution with nue instead of canceling the existing subscription and issuing a new one, nue enables you to mid term adjust the price tag to remove the future uplift this allows for a seamless price update while preserving historical billing and recognition ✅ no need to cancel and recreate the contract ✅ adjust pricing only for the future period (year 3) ✅ revenue impact is tracked at the line item level ✅ changes are processed as a change order , automatically synced with netsuite via our standard netsuite integration outcome this approach ensures data consistency, avoids subscription churn, and supports accurate revenue tracking and financial compliance — all without disrupting the existing billing and recognition lifecycle